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6th Day Innovations

Dynamic Document Creator
Privacy Policy

Introduction

6th Day Innovations, developer of the Dynamic Document Creator (ServiceNow    "Application"), is committed to protecting the privacy and security of its users.


This Privacy Policy outlines how we collect, use, and protect the personal data of our users.



Scope


This Privacy Policy applies to the application, which is built on the ServiceNow platform.
The application is designed to:

  1. Simplify the creation of documents within the ServiceNow application.
  2. Take data entered into forms and insert it into a document designed by your organization.
  3. Have re-usable templates to use for your documents to speed the creation of multiple documents.
  4. Modernize your creation of documentation.






Data Collection:




We collect the following types of personal data from users:


User Profile Information: We collect user profile information, including name, title, email address, and other contact information, as provided by the user.


   

Support Requests: We collect data from users who submit support requests, including the content of the request and attachments or images attached to the request.






Use of Personal Data:


We use personal data for the following purposes:


Support, Maintenance and Enhancements: We use user support requests and data to respond to user inquiries and resolve issues, as well as to perform any application testing, maintenance, and enhancements.






Data Sharing:


We do not share personal data with third-party organizations, except in the following circumstances:


 

  1. ServiceNow: As the Application is built on the ServiceNow platform, we may share user profile    information and usage data with ServiceNow to facilitate platform functionality and support.

  2. Authorized Third-Party Service Providers: We may share personal data with authorized third-party service providers who assist us in maintaining and improving the Application.  (We currently do not have any 3rd party partners).






Data Security:


We take reasonable measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.


These measures include:


ServiceNow: All data is stored within ServiceNow and is protected by ServiceNow's Security Features. 

All data is restricted to authorized users and is controlled by ServiceNow's Access Control Lists (ACLs).









Your Rights and Your Data:


  1. Access: Users can access their personal data by contacting our support team.  We can tell inform you of all data that we have for you (as the requestor).

  2. Correction: Users can request corrections to their personal data by contacting our support team.

  3. Deletion: Users can request deletion of their personal data by contacting our support team.





We may update this Privacy Policy from time to time.

Changes will be effective immediately upon posting on our website.



If you have any questions or concerns about this Privacy Policy, please contact our support team at support@6thDayInnovations.com.



Last Updated: 11/12/2024


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